New: delivery areas, time slots and live tracking for your Online Store.

Online Store

Your online store, connected to your billing.

Customers browse your items and order from their phone. Every order lands in KhataBhai, ready to accept and invoice, with your stock and customer accounts kept right.

Start free Try the store demo
Or start on WhatsApp

Online Store from ₹349 a month. Your store link and online orders are on Essential and above.

The same store on a phone
Real KhataBhai store screens with a demo grocery store.

Demo

Shop it yourself.

This is how your customers see your store. Sample data only.

Sample store. Nothing is sent and no payment is taken.

Your monthly groceries, delivered

Delivered in Malviya Nagar, Jaipur, or pick up from the store.

What happens after the customer taps Place order.

Your store and your books are the same system.

  1. 1

    Add your items

    You

    Photos, prices, sizes and stock. Import them from Excel if you already have a list.

  2. 2

    Share your store link

    You

    Pick a design and send the link on WhatsApp, Instagram or anywhere else.

  3. 3

    A customer places an order

    Your customer

    They browse, add to cart and confirm their number with a code on WhatsApp.

  4. 4

    The order reaches you

    Automatic

    As a Sales Order, with a WhatsApp alert. The customer is saved to your customer list.

  5. 5

    Accept and create the invoice

    You

    One step from the order. Or let store orders become invoices on their own.

  6. 6

    Stock and dues update

    Automatic

    The invoice takes the items out of stock and adds the amount to what the customer owes.

  7. 7

    Deliver or hand over

    You

    Assign a driver and share a tracking link, or keep it ready for pickup.

  8. 8

    Record the payment

    You

    Cash, UPI, bank or cheque against the invoice. Paid online at checkout? It's already marked.

  9. 9

    Reports are current

    Automatic

    Sales, dues, stock and GST reports include the order without any extra entry.

Your business online, and everything behind it.

No separate website to build. Your items are already in KhataBhai, so your store is too, and every order lands in the same records as your billing.

What your customers see

A grocery store's KhataBhai store on a phone: categories, grocery items and a cart
  • Your items with up to 8 photos, prices and descriptions
  • Sizes, portions and add-ons, like Half or Full with extra raita
  • Cart, coupons and checkout on their phone
  • A code on WhatsApp to confirm their number
  • Delivery or pickup, whichever you offer
  • Order details on WhatsApp and a page to track the order

What you run

The owner's KhataBhai home on a phone: sales today, money to collect, orders, online orders and what needs attention
  • A WhatsApp alert for every new order, with Accept and Reject
  • Each order as a Sales Order. Accept it and create the invoice in one step.
  • Stock goes down when you invoice, and the store shows In stock or Few left
  • The customer saved with their orders, invoices and dues
  • Coupons, a minimum order and a switch for days you're closed
  • One link to share, like khatabhai.com/shop/your-shop

From order to doorstep.

Set up delivery once by answering five questions.

  1. How do customers get their order?

    Your own drivers, a local delivery partner, a courier or pickup from your shop.

  2. Where do you deliver?

    Pick areas by pincode, locality or distance, or draw them on a map.

  3. What do you charge?

    Free, a flat fee, or by distance or weight.

  4. When do you deliver?

    Offer time slots at checkout.

  5. How do customers follow it?

    A tracking link, and updates on WhatsApp.

Delivery with your own Staff and a delivery code is on Essential and above. Live tracking links and fees by road distance are on Grow and above.

The owner's deliveries board: delivered, out for delivery, loaded and needs attention, with each order's driver, status and next action

Get paid the way your customers prefer.

You choose what checkout offers. Every payment is recorded against the invoice, so dues stay right.

  • On delivery or at pickup

    The default. The customer pays you in cash or UPI when they get the order, and you record it against the invoice.

  • Online at checkout

    Connect your own Razorpay, Cashfree, PhonePe or PayU account. Ask for the full amount, or an advance with the rest on delivery. The money goes to your account.

  • Cash on delivery rules

    Set a minimum or maximum order for cash on delivery, an extra fee, and the PIN codes where it's offered.

A store that fits your business.

  • 14 store designs

    For grocery, wholesale, retail, fashion and plants, with a live preview before you publish.

  • 6 languages

    English, Hindi, Gujarati, Marathi, Punjabi, Assamese.

  • Your link, or your domain

    Share khatabhai.com/shop/your-shop, or connect your own domain on plans that include it.

  • Prices for approved buyers

    Show prices only to buyers you approve. On Grow and above.

  • Catalog only

    Show your range without a cart. Buyers ask for prices or order on WhatsApp.

  • Minimum order

    Set the smallest order you accept, and close the store on days you're shut.

Want your store on customers' phones? See your own app. Wholesale or distribution business? See how distributors use KhataBhai.

Which plans include the store.

Your store link and online orders are on Essential and above.

See prices and everything in each plan
Online Store features by plan
Store featureFreeEssentialGrowBusiness
Online catalog with your own link
Customers order online, you get the order
Your own WhatsApp business number
Offers, coupons and loyalty points
Deliveries with your own staff and a delivery code
Live tracking links for customers
Delivery fees by road distance and address search
Show prices only to approved buyers
Store on your own website address
Online ordersUnlimited*Unlimited*Unlimited*
Credits a month5001,5004,000

Guides to read next.

FAQ

Online Store questions.

More in the help centre, or ask us on WhatsApp.

Do I need a website or a developer?

No. Your store is made from the items you already keep in KhataBhai. Pick a design, add your logo and photos, and share the link. Nothing to code or host.

What happens when a customer orders?

The order reaches you as a Sales Order in Online Orders, with a WhatsApp alert. Accept it and create the invoice in one step. Stock goes down and the customer's balance updates when the invoice is created.

Can orders become invoices on their own?

Yes. A store setting creates the invoice as soon as a customer orders. Orders where the customer's number couldn't be confirmed, or the payment is still pending, wait for you.

How do customers pay?

Customers pay you on delivery or at pickup. To take payment online at checkout, connect your own payment gateway account.

Do customers need an account?

No. They confirm their number with a code on WhatsApp at checkout. They get the order details on WhatsApp, with a link to follow the order.

Do store messages use credits?

Yes. Checkout codes and order updates on WhatsApp, maps and address lookups use your plan's credits. What your shoppers trigger uses at most 20% of your plan's credits a month, never credits you bought. If credits run out, orders still come in: the order is marked "number not verified" for you to confirm.

Can I deliver and let customers track the order?

Yes. Set delivery areas, fees and time slots, assign a driver and share a tracking link. Delivery is on Essential and above, and live tracking on Grow and above.

Can I use my own domain?

Yes, on Grow and above, alongside your KhataBhai store link.

Which plan do I need?

Your store link and online orders are on Essential and above. Every plan with the store takes unlimited orders from any number of visitors, with no commission from KhataBhai.